OUR SERVICES


Profound delivers customer-focused digital transformation, at pace. We will assist you to research, design, build and implement world-class customer experiences.

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EXPERIENCE DESIGN

Our Experience Design practice puts the customer into focus by identifying persona’s, mapping out current and new customer journeys and finding moments of truth. The team use this insight to design digital experiences that serve the customer’s needs while helping you with the business changes needed to support the new experiences.

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EXPERIENCE IMPLEMENTATION

Our Delivery and Engineering practices help clients architect and implement technology to drive better customer experiences now and in the future. Specialising in microservices and re-usability, the team works with various technologies to achieve the right outcomes.

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DIGITAL OPTIMISATION

Our Consulting and Engineering practices come together to help fine-tune experiences, driving revenue growth, streamlining operations, and leveraging data to find further opportunities. We work to optimise any experience, not just ones that Profound have built.

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STRATEGY, RESEARCH & DATA

Our Consulting and Data practices identify business gaps and opportunities through workshops and research, then design strategies and solutions for them. The broad range of services covers business areas such as operations, marketing, sales, data and technology.

WE DELIVER VALUE THROUGH INSIGHT

At Profound we specialise in customer experiences. Whether UX design choices, appropriate technology selection and implementation, or optimising your strategy, it is always customer insight and business need around those insights that drives our choices. This has proven to be a winning approach. 

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Are you interested in understanding how your business can digitally transform your customers' experiences?

CONTACT US FOR A FREE EXPLORATORY WORKSHOP

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Profound Works Limited is registered in England, registration number 09162929. VAT number 198 8704 41. Registered address: 1 Prisma Park, Berrington Way, Basingstoke, Hampshire, RG24 8GT, UK.

© 2021 Profound Works Limited

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